Changing system, without the stress.
Perfected over four years with hundreds of care providers, Found’s human-led onboarding is designed so your team sees value from day one.
Found is trusted by 2,000+ UK care homes and home care services
Four steps from your old system to Found.
You won’t be handed a login and left to it. Real people take you through every stage.
The worries we hear most, and what we do about them.
More than 98% of partners say they had a successful onboarding.
Implementation led by real experts.
Be guided by industry-leading experts and onboard with minimal disruption.
Will Donnelly
Founder & CEO
Will founded Lottie and Found to elevate later life for everybody and build the care sector of the future. A Chartered Surveyor, he spent five years at CBRE advising on health and social care transactions. Will works closely with our Found partners, drawing on 10 years’ experience and a deep network in the sector.
Tom Frost
Head of Commercial
Tom leads Found’s commercial team, working with care operators of all shapes and sizes, from single care homes to national groups. He has helped 1,500+ care services onboard and realise the benefits of Found. His expertise is critical to helping providers choose the right setup and get the most from the platform from day one.
Amy Harding
Senior Implementation Manager & Finance Expert
Amy is a social care veteran with 20+ years’ experience leading resident billing and implementing complex systems for care providers at scale. Prior to joining Found, Amy spent two decades running Four Seasons’ invoicing operations and is widely regarded as the industry’s leading expert on Civica’s Coldharbour IP. Her expertise is critical to ensuring Found builds the right product, enables smooth migrations, and provides ongoing consultation to partners.
Joe Roberts
Senior Implementation Manager & Finance Expert
Joe is a care finance specialist with 14 years’ experience, and one of the few implementation experts to have used Found Billing from the customer side. Prior to joining Found, he led Country Court’s Income and Credit Control teams, where he used Found Billing to cut invoicing time from up to three days to just six hours. His expertise is critical to helping finance teams migrate with confidence and see the same results he did.
“It’s not just a product, it’s a partnership. The Found team know our group personally, they’re the most professional team I’ve worked with in a decade.”
Aly KachraOwner & Co-CEO, Country CourtOne platform powering the full customer lifecycle
Start with one. More powerful together.