Care Homes
Grow occupancy. Cut the admin.
From first enquiry to occupied room and collected fee, in one system built for care.
Enquiries
Add new enquiry
Found is trusted by 2,000+ care homes and home care services
Trusted by providers
“Finally we have a system that from enquiry through to move-in, through to billing it’s really clear and it works.”
Samantha CrawleyChief Executive Officer, EQ CareWith Found, care providers grow faster and save time.
AI Call Handling and Live Chat
Never miss a family.
Our AI agent, Eliza, answers every call and chat, day or night, and books visits straight into your calendar.
You can’t fix what you can’t see.
Enquiries, occupancy and billing often live in different places.
Bring them into one view and every home gets easier to run.
Without Found
Enquiries scattered across inboxes
No shared view, no callback discipline
Reporting in spreadsheets
Always out of date, always defended with caveats
Calls and marketing spend untracked
Nobody knows how much demand is lost, or which channels pay back
Occupancy tracked in spreadsheets
No single view across homes, rooms, or services
Billing on workarounds
Days of reconciliation across funding types
With Found
Every enquiry in one pipeline
Full pipeline from first call to move-in
Real-time group reporting
One source of truth across every site
Every call and channel tracked
See which marketing channels fill rooms, from spend to move-in
Real-time occupancy across every home
Room status, move-ins, capacity, one dashboard
Care-specific billing, every funding type
Self-funded, LA, NHS, split, no workarounds
Trusted by leading care providers.
“Finally we have a system that from enquiry through to move-in, through to billing it’s really clear and it works. And that’s not the case with most systems.”
Samantha CrawleyCEO, EQ Care Group“The AI tools have just absolutely supercharged what we’re doing.”
Carl RobertsSales & Marketing Director, Boutique Care Homes“Found has become Country Court’s trusted digital and technology partner. What stood out most about Found is the team’s professionalism and 5* customer service.”
Aly KachraOwner & Co-CEO, Country Court“The ability for team members to get up to speed on any given enquiry at any given time has been a game changer for us.”
Max ReadDirector, Visiting Angels“If you are looking to be able to enhance your enquiry management system then I really do seriously urge you to have a look at Found and the benefits it can offer you.”
Fiona RadfordSales & Marketing Director, Care Concern GroupFrom scattered tools to one connected system.
Connect your group
We map your homes and migrate your data for you.
Go live in weeks
Found fits your process. New homes onboard in days.
See results fast
Start with one module and add the rest as you grow.
One platform powering the full customer lifecycle
Start with one. More powerful together.
Connects to the rest of your systems.
Found connects to the systems your teams already use, from enquiries, to care planning, to accounting.
See all integrations