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Home Care

Convert more care packages. Cut the admin.

From first enquiry to care package delivered, across every branch on one platform.

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ExcellentTrustpilot
Incoming call · 21:40
0117 496 0142
Tracking number · Google Ads
Eliza: “Good evening, Bath branch. How can I help?”
New enquiry createdjust now
Margaret Stevens
Daily visits for her mum · starting within 2 weeks
Home careVia call
AI summary written12s
From 1 call. Needs morning and evening visits after a fall, family keen to start.
WarmAssessment likely
Eliza · Live chatWebsite chat
Can someone come and assess Mum at home on Thursday?
Yes, Thursday at 2pm is free. I’ll book it and email our care at home guide.
Text to Margaret Sent
Hi Margaret, your home assessment is booked for Thursday at 2pm. We’ll text a reminder the day before.
Care package createdfrom enquiry
Dorothy Stevens · Long-term package
Morning & evening visits · Bath branch
Start of care confirmedjust now
Morning & evening visits
Dorothy Stevens · Long-term package
Capacity88%→92%
Funder agreed
£560.00 a week
Wiltshire Council · BACS
Invoice sent · INV-4821Sent today
£2,240.00
Wiltshire Council · 4 weeks
Biggest drop-offthis month
Contact successful → Assessment booked
41% don’t book an assessment. Eliza now offers a slot on the first call.
Weekly report sentMonday 9am
Karen + 3 branches
96%capacity1.5 hrsto contact9 daysto start of care

Trusted by 2,000+ UK care services

Visiting AngelsNurse Next DoorSenior Home CareCeraCura CarePromedica24ENA Care GroupNexus Care ServicesGardiner's HomecareHales GroupWalfinchRight at Home

With Found, home care providers grow faster and save time.

AI Call Handling and Live Chat

Never miss a family.

Our AI agent, Eliza, answers every call and chat, day or night, and books visits straight into your calendar.

Learn about AI Call Handling
Conversation log
Last 30 days
DateTypeLocationDurationCategoryEnquiry
Today, 21:40Piper’s Lodge0:42EnquiryENQ-10521
Today, 20:15Bermondsey2:40EnquiryENQ-10520
30 Oct, 18:07Atherton0:17EnquiryENQ-10462
24 Oct, 17:06Piper’s Lodge5:36EnquiryENQ-10455
Enquiry created by Eliza from every call and chat, with the summary and recording attached.

You can’t fix what you can’t see.

Enquiries, calls and branch reporting often live in different places.
Bring them into one view and every branch gets easier to run.

Without Found

  • Enquiries scattered across inboxes

    No shared view, no callback discipline

  • Branch reporting in spreadsheets

    Always out of date, always defended with caveats

  • Calls and marketing spend untracked

    Nobody knows how much demand is lost, or which channels pay back

  • Follow-up depends on who is on shift

    Enquiries go cold when the office is busy

  • Each branch runs differently

    No standard process, no single picture

With Found

  • Every enquiry in one pipeline

    Full pipeline from first call to start of care

  • Real-time reporting across every branch

    One source of truth across every branch

  • Every call and channel tracked

    See which marketing channels fill rooms, from spend to move-in

  • AI follows up on every enquiry

    Summaries, priorities and reminders, automatically

  • Same workflows, every branch

    New branches onboard in days

Trusted by providers

“The ability for team members to get up to speed on any given enquiry at any given time has been a game changer for us.”

Visiting Angels logoMax ReadManaging Director & Owner, Visiting Angels

From scattered tools to one connected system.

  1. Connect your branches

    We map your branches and migrate your data for you.

  2. Go live in weeks

    Found fits your process. New branches onboard in days.

  3. See results fast

    Start with one module and add the rest as you grow.

Book a demoSee how switching works

One platform for every enquiry, call and branch.

Start with one. More powerful together.

CRMAI-powered enquiry management.Learn more about CRMCall TrackingTurn every call into insight.Learn more about Call TrackingAI Call HandlingNever miss an out-of-hours call.Learn more about AI Call HandlingAI Live ChatTurn website visits into enquiries.Learn more about AI Live Chat

Connects to the rest of your systems.

Found connects to the systems your teams already use, from enquiries, to care planning, to accounting.

BirdieNourishPerson Centred SoftwareMicrosoft OutlookGmailSee all integrations

Questions, answered.

See Found in a demo built around you.

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