AI Live Chat
Turn website visits into enquiries.
Trained on your materials and ready to answer questions about your care service, day or night.
Found is trusted by 2,000+ UK care homes and home care services
Conversations, not contact forms.
Always on
A reply the moment they land.
- On your website, 24/7.
- No queue, no contact form, no “we’ll get back to you”.
Piper’s Lodge - Live chat
Hi, I’m Eliza. I can help you with Piper’s Lodge.
Do you have a room for my dad? He needs dementia care.
Yes, a room is free from September. Would you like to see it?
Book a visitSee feesAsk a question
Type a message...
Chat summary
EnquiryDementia care
RoomFrom Sept
StatusReplied
You’re always in control.
Configure Eliza to fit how your team works.
Your brand colours
Match the chat widget to your site, your colours, your fonts, your business name. To families, the chat looks and feels like part of your website, not bolted on.
Your brand. Your voice
Eliza introduces herself however you’d like, your business name, your tone, your style. To families, she’s simply part of your team.
Every conversation, readable
Every chat is logged with full transcript and available to read back. Full visibility, no black box.
Yours to change.
Update the colours, the intro and the wording any time.
Don't take our word for it. Chat to Eliza.
How Eliza behaves matters as much as what she does
Built on three principles.
Steady empathy
Eliza reads the room. A worried family gets warmth. A clinician gets efficiency. A complaint gets patience. She never rushes anyone.
Plain speaking
No jargon, no scripts that sound like scripts. She speaks the way people actually type, so nobody feels like they’re navigating a system.
Responsible automation
Eliza knows her limits. When confidence drops, she escalates. Trust comes before speed, automation or completion rates.
One platform powering the full customer lifecycle
Start with one. More powerful together.
CRMAI-powered enquiry management.Learn more about CRMCall TrackingTurn every call into insight.Learn more about Call TrackingAI Call HandlingNever miss an out-of-hours call.Learn more about AI Call HandlingAI Live ChatTurn website visits into enquiries.Learn more about AI Live ChatOccupancyEvery home, every bed. Live.Learn more about OccupancyFinanceSecure, automated billing for care.Learn more about Finance