Call Tracking

Turn every call into insight.

Capture every call, keep your CRM accurate and see which marketing brings in enquiries.

A smiling woman on the phone at her laptop

Call tracking that lives inside your CRM.

Automation

Nobody writes up a call again.

  • When a family rings, Found creates the enquiry.
  • When you call back, it is updated, with the stage moved on.
  • Every call is recorded, transcribed and summarised on the enquiry.
  • No lost enquiries, no notepads, no writing up notes.
Margaret Stevens
Open
TimelineEnquiry detailsAttributionTasksDocuments
Inbound callToday, 21:40
Call handled by MediaHawk · From 0161 496 0142 · To 0117 496 0100
0:00 / 0:42
AI call summary

Needs dementia care for her mother within two weeks. Family would like to visit Valley View this week.

Enquiry createdToday, 21:41
Enquiry created by Found · Source: google · Paid search
PendingWarm

Trusted by leading care providers.

“Finally we have a system that from enquiry through to move-in, through to billing it’s really clear and it works. And that’s not the case with most systems.”

EQ Care Group logoSamantha CrawleyCEO, EQ Care Group

“The AI tools have just absolutely supercharged what we’re doing.”

Boutique Care Homes logoCarl RobertsSales & Marketing Director, Boutique Care Homes

“Found has become Country Court’s trusted digital and technology partner. What stood out most about Found is the team’s professionalism and 5* customer service.”

Country Court logoAly KachraOwner & Co-CEO, Country Court

“The ability for team members to get up to speed on any given enquiry at any given time has been a game changer for us.”

Visiting Angels logoMax ReadDirector, Visiting Angels

“If you are looking to be able to enhance your enquiry management system then I really do seriously urge you to have a look at Found and the benefits it can offer you.”

Care Concern Group logoFiona RadfordSales & Marketing Director, Care Concern Group

Questions, answered.

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