CRM, Occupancy and Billing
software for care providers
Built for the complexities of care, Found's AI-native software helps providers grow occupancy, cut costs and save time.
Trusted by 1,700+ care home
and home care services
Care home
Home care
Specialist care
Rated "Excellent" on Trustpilot,
Found is proven to deliver big ROI
45%
Conversion increase
Care teams using Found convert 45% more enquiries.
17%
Saving on marketing costs
On average, Partners save 17% on marketing costs by being able to accurately track marketing spend and ROI by channel.
14%
Cost reduction
Reduce administrative staff costs by up to 14% per annum.
No enquiry left behind
- Track every touchpoint from first contact to visits and team notes
- Stages update automatically as conversations happen
- Get real-time notifications so nothing slips through the cracks
Never miss a call again
- Automatically log all inbound and outbound calls
- Get instant notifications for missed calls
- AI-powered call summaries and action items
Fill beds, not spreadsheets
- Manage move-ins, move-outs, and fee changes with confidence
- Get live visibility into room availability
- Eliminate double-entry with seamless integrations to care planners
Resident billing that just... works
- Generate and dispatch your billing cycles invoices in seconds
- Handle backdated funder changes without manual recalculations
- Maintain a complete digital record of every change
New enquiry? Eliza's already taken care of it!
- Call Handling and Live Chat — set Eliza to cover out-of-hours, overflow or 24/7.
- Every call or chat is recorded and available for review. Full visibility, no black box.
- Eliza introduces herself however you'd like — your tone, your style.
Ask Found anything, anytime
Stuck? Type your question and get an answer instantly. No support tickets, no waiting.
ROI? No more guesswork
See exactly which channels drive occupancy, so you can invest in what works and ditch what doesn't.
Automations that feel like magic
Set it once and let Found handle the follow-ups, reminders and updates.
Conversations that stay put
Send emails from Found and track every exchange against each enquiry.
Powerful by itself - Found is
supercharged by 30+ integrations
Modular pricing to match any provider's needs
Starter
- Unlimited users
- Basic enquiry management
- Basic reporting
- Lottie integration
- AI live chat & support
- Help centre and video tutorials
Pro
- Unlimited users
- Advanced enquiry management
- Advanced reporting
- 30+ integrations
- Professional networking
- Task management
- Automations & workflows
- In-product email & messaging
- Account manager, AI live chat & priority support
- Help centre and video tutorials
*Alternative pricing offered to specialist care and supported living providers.
Don't just take our word for it...
“Found has become Country Court's trusted digital and technology partner. What stood out most about Found is the team's professionalism and 5* customer service.”
Aly Kachra
Owner & co-CEO, Country Court
“Found is a must! Honestly, there is no other platform to partner with for AI. Found's AI and workflow automations give my team hours back every week to focus on non-administrative work.”
Max Read
MD of Visiting Angels - North London
Frequently asked questions
Ready to upgrade your CRM?
Get in touch to ask a question or to book a product demo with one of Found's friendly team.
