Specialist Care

Grow placements. Cut the admin.

From first referral to confirmed placement and every funder billed, in one system built for care.

Incoming call · 21:40
0117 496 0142
Tracking number · Referral line
Eliza: “Good evening, Oakfield House. How can I help?”
New referral createdjust now
Helen Ward
Supported living · 1:1 support · Bromley Council
Learning disabilityVia call
AI summary written12s
From 1 call. Needs supported living with 1:1 support, funded by Bromley Council.
PriorityAssessment likely
Eliza · Live chatWebsite chat
Do you have a placement for a young man with autism from next month?
Yes, Flat 2 is free from 8 September. I’ll book an assessment on Thursday at 2pm.
Text to Helen Sent
Hi Helen, the assessment for Daniel is booked for Thursday at 2pm. We’ll text a reminder the day before.
Placement createdfrom enquiry
Daniel Reid · Supported living
Flat 2 · Oakfield House · Mon 8 Sep
Placement confirmedjust now
Flat 2 · Oakfield House
Daniel Reid · Supported living
Occupancy88%→92%
Funding agreed
£1,600.00 a week
NHS Somerset ICB · Joint funded
Invoice sent · INV-4821Sent today
£6,400.00
NHS Somerset ICB · 4 weeks
Biggest drop-offthis month
Triage complete → Assessment booked
41% don’t reach an assessment. Eliza now offers a slot on the first call.
Weekly report sentMonday 9am
Karen + 3 services
96%occupancy1.5 hrsto triage£9.6kinvoiced

Trusted by 2,000+ UK care services

Milestones TrustMilewood HealthcareBrainkindMysa CareOrbisMillennium SupportSelect Healthcare GroupSalutem Care & EducationFuture DirectionsDowning CareWillinbrook Care

With Found, care providers grow faster and save time.

AI Call Handling and Live Chat

Never miss a family.

Our AI agent, Eliza, answers every call and chat, day or night, and books visits straight into your calendar.

Conversation log
Last 30 days
DateTypeLocationDurationCategoryEnquiry
Today, 21:40Piper’s Lodge0:42EnquiryENQ-10521
Today, 20:15Bermondsey2:40EnquiryENQ-10520
30 Oct, 18:07Atherton0:17EnquiryENQ-10462
24 Oct, 17:06Piper’s Lodge5:36EnquiryENQ-10455
Enquiry created by Eliza from every call and chat, with the summary and recording attached.

You can’t fix what you can’t see.

Referrals, placements and billing often live in different places.
Bring them into one view and every service gets easier to run.

Without Found

  • Enquiries scattered across inboxes

    No shared view, no callback discipline

  • Reporting in spreadsheets

    Always out of date, always defended with caveats

  • Calls and marketing spend untracked

    Nobody knows how much demand is lost, or which channels pay back

  • Placements and voids tracked in spreadsheets

    No single view across services, tenancies or packages

  • Billing on workarounds

    Days reconciling LA, ICB and joint-funded packages

With Found

  • Every enquiry in one pipeline

    Full pipeline from first referral to placement

  • Real-time group reporting

    One source of truth across every service

  • Every call and channel tracked

    See which marketing channels fill rooms, from spend to move-in

  • Real-time occupancy and voids across every service

    Beds, tenancies and capacity, one dashboard

  • Care-specific billing, every funding type

    LA, ICB, CHC, joint-funded, no workarounds

From scattered tools to one connected system.

  1. Connect your services

    We map your services and migrate your data for you.

  2. Go live in weeks

    Found fits your process. New services onboard in days.

  3. See results fast

    Start with one module and add the rest as you grow.

Connects to the rest of your systems.

Found connects to the systems your teams already use, from enquiries, to care planning, to accounting.

NourishPerson Centred SoftwareXeroSageLog my CareSee all integrations

Questions, answered.

See Found in a demo built around you.

Book a demo