Book a demo

CRM

AI-powered enquiry management.

Built for care. Every enquiry in one inbox, followed up on time and tracked to the start of care.

Book a demo
ExcellentTrustpilot
A visitor being shown round a care home by a carer, walking with an older resident

Found is trusted by 2,000+ UK care homes and home care services

Care ConcernMilestones TrustThe Orders of St John Care TrustMilewood HealthcareCountry CourtBrainkindHarbour HealthcareHartford CareAdvinia Health CareOrbisWe Care GroupExcelcareGreensleeves CareDovehavenMACC CareMorar LivingNazareth Care HomesCHD LivingSpringcareMansfield Care GroupVisiting AngelsAurem CareBerkley CareAvante CareNewbloom HealthcareQuantum CareBuckland CareCoate Water CareAshberry Care HomesPressbeauFriends of the ElderlyRandolph Hill Nursing HomesBrendoncareAbbeyfield Wey Valley Society

Every source. One inbox.

Calls, web forms and marketplace enquiries all become structured enquiry records, every field filled in for you.

Everything enquiries need, in one place.

Follow-ups

Every enquiry followed up. Nothing goes cold.

  • AI-written follow-ups by email and SMS, personalised so they never feel templated. Nothing is sent without your approval.
  • Reminders that flag any enquiry getting missed, so nothing goes cold.
  • Marketing email workflows that keep long-term enquiries warm.Coming soon
Enquiries
Add new enquiry
OpenWaiting listClosed (Won)Closed (Lost)
Find an enquiry Quick filters
Stale enquiriesNo tasksPending
IDNext stepContactStageTime in stageTemp.
ENQ-10621Call backMargaret StevensContact attempted1 dayHot
ENQ-10618VisitDavid RowlandVisit booked2 daysHot
ENQ-10597AssessmentJoanna StewartAssessment booked4 daysWarm
ENQ-10544-Mary PatelContact successful11 daysCold

Families notice the difference.

From the first web form to the last reminder, every email and SMS looks and sounds like your brand.

harmonyhaven.co.uk/enquire
HHEnquire about a visit
We'll be in touch within the hour
Your name
Joanna Stewart
Type of care
Respite, 2 weeks
Request a visit
Thank-you email sent 23s later, fully branded

Connects to the rest of your systems.

Found connects to the systems your teams already use, from enquiries, to care planning, to accounting.

NourishPerson Centred SoftwareBirdieSageXeroGmailSee all integrations

Trusted by leading care providers.

“Finally we have a system that from enquiry through to move-in, through to billing it’s really clear and it works. And that’s not the case with most systems.”

EQ Care Group logoSamantha CrawleyCEO, EQ Care Group

“The AI tools have just absolutely supercharged what we’re doing.”

Boutique Care Homes logoCarl RobertsSales & Marketing Director, Boutique Care Homes

“Found has become Country Court’s trusted digital and technology partner. What stood out most about Found is the team’s professionalism and 5* customer service.”

Country Court logoAly KachraOwner & Co-CEO, Country Court

“The ability for team members to get up to speed on any given enquiry at any given time has been a game changer for us.”

Visiting Angels logoMax ReadDirector, Visiting Angels

“If you are looking to be able to enhance your enquiry management system then I really do seriously urge you to have a look at Found and the benefits it can offer you.”

Care Concern Group logoFiona RadfordSales & Marketing Director, Care Concern Group

One platform powering the full customer lifecycle

Start with one. More powerful together.

CRMAI-powered enquiry management.Learn more about CRMCall TrackingTurn every call into insight.Learn more about Call TrackingAI Call HandlingNever miss an out-of-hours call.Learn more about AI Call HandlingAI Live ChatTurn website visits into enquiries.Learn more about AI Live ChatOccupancyEvery home, every bed. Live.Learn more about OccupancyFinanceSecure, automated billing for care.Learn more about Finance

Questions, answered.

See Found in a demo built around you.

Book a demo