Found

AI Enquiry Handler for Care Providers

Meet Eliza, built so no enquiry is missed, at any time.

Eliza here, How can I help?

Eliza AI on a phone showing a conversation with a care seeker

Register in April, get 30 days free

Free for 100 locations only. By submitting your details, you're agreeing to Found's Privacy Policy and Terms of Platform Use

You're losing enquiries. You just don't know it.

37%

of inbound calls go unanswered

Your team is doing what matters. Meanwhile, a family just hung up, and called the next home on the list.

74%

of careseekers don’t call back

They didn’t ghost you. You just never made it into the conversation. Every unanswered call is a family you’ll never know you lost.

Meet Eliza. She answers every call,
even the ones you can't.

Eliza handles enquiries end-to-end, so your team can focus on care.

Eliza Answers
Live call in progress

Eliza answers

Whether it’s a call at 9pm or a chat on a Sunday morning, Eliza always picks up. Real conversations for every caller, every time. Family. Job seeker. Delivery driver. Eliza handles them all.

Eliza qualifies
New enquiry
David M.
Nursing care — Mum, 84
Nursing
Received
Qualified
Routed
Assessing enquiry…

Eliza qualifies

Eliza knows your pricing, availability, and care types — and answers the questions families actually ask. By the time you follow up, the profile is built and the conversation is already warm.

Eliza books
Mon
Tue
Wed
Thu
Fri
10:00
James
11:00
14:00
Sarah
15:00
Awaiting availability…
Checking calendar
Booking in progress…

Eliza books

Eliza checks your availability in real time, and if they say yes, it’s in your calendar before they’ve hung up.

Coming soon

Register in April, get 30 days free

Free for 100 locations only. By submitting your details, you're agreeing to Found's Privacy Policy and Terms of Platform Use

You're always in control.

You decide when she picks up

Set Eliza to cover out-of-hours, overflow, or every call. Configure it to fit how your team works, and change it any time.

You can listen to every conversation

Every call is recorded and available to listen back to. Full visibility, no black box.

Your brand. Your voice.

Eliza introduces herself however you’d like — your home’s name, your tone, your style. To families, she’s simply part of your team.

Built on three principles

Because how Eliza behaves matters as much as what she does.

Steady Empathy

Eliza reads the room. A worried family gets warmth. A clinician gets efficiency. A complaint gets patience. She adapts to whoever is on the call — and never rushes them.

Plain Speaking

No jargon, no scripts that sound like scripts. Eliza speaks the way people actually talk — clearly, calmly, without making anyone feel like they’re navigating a system.

Responsible Automation

Eliza knows her limits. When confidence drops, she escalates. Trust is prioritised over speed, automation, or completion rates.

Proudly built
by Lottie

Backed by thousands of real care conversations. Not generic healthcare automation — built specifically for care operators.

Free early access

First 100 locations to register in April get 30 days free.

Claim your spot.

Free for 100 locations only. By submitting your details, you're agreeing to Found's Privacy Policy and Terms of Platform Use